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What are Sales Strategies in Buddy AI?

Written by Support
Updated today


Sales Strategies

Sales Strategies define how Buddy AI interacts with customers, recommends products, and uses incentives to drive conversions. Each strategy controls the balance between conversion optimization and margin protection.

You can set a default strategy or override it per product.


1. What is “Revenue Accelerator”?

Best for: Growth-focused stores, aggressive scaling, high competition

Revenue Accelerator is designed to maximize conversions and revenue. The AI actively presents compelling offers and increases incentives when needed to close the sale.

Key behavior:

  • Highly proactive sales approach

  • Strong use of offers and incentives

  • Optimized for conversion rate and volume

Trade-off: Higher conversions, but potentially lower margins per order.


2. What is “Margin Guard”?

Best for: Profit-focused stores, brands protecting margins

Margin Guard ensures that the AI prioritizes profitability while still converting customers. It uses a disciplined approach to incentives and avoids unnecessary discounts.

Key behavior:

  • Controlled and strategic discounting

  • Focus on maintaining healthy margins

  • Converts without over-incentivizing

Trade-off: Slightly lower conversion push, but stronger profitability.


3. What is “Advisory Mode”?

Best for: Premium brands, high-consideration products, consultative sales

Advisory Mode takes a guided, experience-first approach. The AI acts more like a consultant than a salesperson, helping customers make informed decisions.

Key behavior:

  • Focus on guidance and product education

  • Natural, non-pushy recommendations

  • Incentives used only when they add real value

Trade-off: Lower sales pressure, higher-quality customer experience.


4. What is “Lead Collection”?

Best for: Service businesses, high-ticket products, longer sales cycles

Lead Collection prioritizes capturing customer information (email) before engaging in deeper sales interactions.

Key behavior:

  • Prompts users to submit email early

  • Follows up with personalized offers

  • Designed for off-platform or delayed conversions

Trade-off: Fewer instant purchases, more long-term pipeline building.


Which strategy should I use?

Here’s the honest breakdown:

  • If you want maximum revenue now → Revenue Accelerator

  • If you care about profit margins → Margin Guard

  • If your brand is premium / experience-driven → Advisory Mode

  • If your sales cycle is long or service-based → Lead Collection

If you’re unsure, start with Margin Guard (your current setting) and A/B test against Revenue Accelerator.


Can I apply different strategies to different products?

Yes. You can override the default strategy at the product level, which is highly recommended if you have:

  • High-margin vs low-margin products

  • Fast-moving vs high-consideration items


Do strategies affect discounts?

Yes—this is critical:

  • Revenue Accelerator: Most aggressive use of discounts

  • Margin Guard: Strict, controlled discounting

  • Advisory Mode: Minimal, context-based incentives

  • Lead Collection: Discounts used after lead capture


Pro Tip (No BS)

If you’re not testing strategies, you’re leaving money on the table.

Run a 7-day A/B test:

  • Week 1: Margin Guard

  • Week 2: Revenue Accelerator

Track:

  • Conversion rate

  • AOV

  • Margin per order

The data will tell you what actually works for your store.


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