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Can Buddy AI work with auto-applied discounts?

Written by Support
Updated today

Yes. Buddy AI is fully compatible with auto discounts, such as a 10% cart discount.

Here’s how it works:

  • If a customer does not interact with Buddy AI and completes their purchase using only the auto-applied discount, that order will not be attributed to Buddify.

  • If a customer engages with Buddy AI and accepts a negotiated discount, then Buddify will be credited for that conversion.

This ensures your reporting stays accurate while allowing auto discounts and Buddy AI to coexist smoothly.

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